SYDNEY: Orro, Australia’s leading platform-enabled secure network and digital infrastructure provider, today announced the launch of a new Managed Observability offering, delivering enhanced visibility across internal and external networks. This new service provides businesses with crucial insights into the performance of their technology stack, enabling rapid identification and resolution of network issues.
The Managed Observability service is underpinned by Cisco’s ThousandEyes and Orro’s One Touch Control digital delivery platform, offering customers the ability to integrate data from various systems and third-party tools. This capability allows businesses to access a comprehensive view of their entire IT environment, regardless of network provider, empowering them to monitor, manage, and optimise their technology stack.
Real-Time Insights and Proactive Issue Resolution
As businesses become increasingly reliant on external networks, the ability to identify faults and act quickly is essential. Orro’s new service equips customers with real-time insights into their network’s performance, allowing them to track network status, manage latency changes, and identify weaknesses before they impact users. This level of visibility ensures a consistent end-user experience, even when dealing with external or vendor networks.
Daniel Greengarten, CEO of Orro, said: “Understanding the operating environment is crucial to effective network management. By integrating leading visibility tools such as Cisco’s ThousandEyes with our own One Touch Control digital delivery platform, we’re empowering our customers to gain deeper insights into their networks and how they interact with others. This enhanced visibility enables customers to make informed decisions, strengthen their networks, and clearly identify areas for improvement.
Proven Results Across Multiple Industry Sectors
Orro’s Managed Observability service is already delivering exceptional results for customers across a variety of industry sectors, including Education, Retail, Transport and Logistics. These businesses are benefiting from improved uptime, user satisfaction, system performance, and operational efficiency, as well as reduced downtime, system failures, operational costs, and security risks. This demonstrates the service’s ability to adapt to different environments and provide value in industries with diverse IT demands.
Beyond rapid issue resolution, Orro’s Managed Observability service enables continuous testing capabilities, allowing teams to detect potential issues early and prepare responses in advance. By providing anomaly detection, real-time alerting, and automated remediation, the service ensures network stability and performance, mitigating risks and enhancing operational efficiency.
Seamless Integration and Actionable Data
The new offering integrates telemetry data from across the technology stack—whether cloud, network, applications, or IoT environments—into centralised dashboards that provide dynamic, real-time visualisations. This comprehensive view enables teams to troubleshoot and optimise every aspect of their IT operations, preventing issues before they escalate and improving overall business performance.
For more information, please visit https://orro.group.
