The security operations centre is under pressure. Alert volumes continue to rise, skilled analysts remain scarce, and executive interest in AI-driven automation is intensifying. The question facing CISOs isn’t whether to introduce automation—it’s whether they can do so without amplifying the very risks they’re meant to reduce.
Most SOCs don’t have a tooling problem. They have a decision problem. The technology exists. The challenge is knowing which decisions are safe to delegate to machines, and which require human judgement under controlled conditions.
