Sales Coordinator – Digital Networks

We are looking for an experienced Sales Coordinator to join our growing team in Sydney.

Orro has a supportive team-based culture that promotes personal initiative, self-sufficiency, and the ability to be hands-on with your work. You will be part of a highly motivated team, on a mission to create “future now” solutions that make it faster, simpler, and safer for people to access, store and share information – wherever, whenever and with whomever they want.

We are Orro

Orro is an Australian technology success story with offices in Melbourne, Sydney, Perth, Brisbane and internationally in the Philippines and London. Orro is a secure network and digital infrastructure provider trusted by some of Australia’s biggest brands to deliver them the future now, meeting the ever-changing needs of their markets, and our world.

We lead the industry in designing, building, and operating digital infrastructure – providing greater efficiency, performance, agility, and resilience. Our end-to-end solutions, including cloud, collaboration, cyber and data services, take the stress out of tech for more than 400 businesses and over 20 million Australians every day.

However, we never forget our job is to connect people, not machines. So, we take the time to get to know our clients and learn how they like to work. It means we understand not just what they need now, but what they’ll need next.

About the Role

As a Sales Coordinator, you will be working on one of Orro’s largest clients. You may also have responsibility for several other clients. You will use all your proven skills and experience, within Information and Communication Technology (ICT) Sales, to drive business and customer satisfaction within the full suite of Orro product families. This includes:

  • Digital Networks: LAN, WAN, SD-WAN
  • Digital Infrastructure: DC, Private/Public/Hybrid Cloud
  • Digital Workspace: Workspace, Collaboration, Contact Centre
  • Cyber Security: Managed Security, Governance, Risk and Compliance

The role will be primarily focused on Digital Networks, however, includes the opportunity to extend into the additional product towers listed above.

This Sydney-based role will focus on providing a confident and knowledgeable approach to advanced sales and solutions at a boardroom level, as well as driving new sales and retention opportunities to completion. Excellent presentation skills are key to your success.

Your main responsibilities will include but are not limited to:

  • Deliver responsive, timely and professional support to Orro’s clients and sales team from the first point of contact through to contract completion;
  • Monitor sales performance through sales tracking tools and report progress to sales representatives – follow up on quotes with suppliers, customers and ensure orders have been placed;
  • Identify where improvements are needed in sales practices, make and drive suggestions for improvements;
  • Maintain accurate customer data related to proposals, contracts and correspondence in systems;
  • Develop new business opportunities via channels, personal industry connections, existing allocated accounts (where relevant) or any new accounts sourced by direct means, to achieve annual sales targets;
  • Leverage company tools to capture requisite information/data on customers and target market; and
  • Provide first-class customer service both to external and internal customers.

We are looking for a well-organised professional, with initiative and enthusiasm. You will have at least 2 years of relevant experience and will have a good mix of the following skills, knowledge & experience:

  • Experience in understanding Cisco solutions, hardware and licensing;
  • Experience in data entry and administrative support;
  • Experience with client relationship management (CRM) systems, or similar;
  • Experience in WAN/LAN technologies, specifically:
  • SD-WAN (Meraki/Viptela/Fortinet);
  • Understanding of Cisco LAN technologies;
  • Understanding of Cisco licensing; and
  • Understanding of wireless from a sales perspective.
  • Self-motivated, task-focused, able to use your own initiative and work both autonomously and as part of a team;
  • Ability to communicate clearly and concisely, varying communication styles depending upon the audience;
  • Excellent attention to detail and written skills when communicating with others, both internally and externally;

Desirable but not required experience:

  • Collaboration technologies, specifically:
  • Cisco (Cisco HCS, Webex Calling and Contact Centre); and
  • Microsoft Teams Calling.
  • Selling Private/Public Hybris Cloud;
  • Selling Managed Security and Cyber Security; and
  • Selling outsourced Managed Services.

Why Orro?

Orro is an exciting Australian technology company with a wealth of experience and expertise. We welcome and celebrate diversity of perspectives, background, and experience. We are committed to creating a workplace that supports diversity of all cultures including LGBTQI and those living with a disability including those on the autism spectrum.

If you require any assistance with submitting your application or need to discuss reasonable adjustments in the recruitment process, please get in touch with us on our website.

We are also a company that takes its Corporate Social Responsibility seriously and we try our best to positively impact society and the environment in all possible ways.

What's in it for you?

  • An opportunity to join a rapidly growing national organisation – we were recognised as one of Australia’s fastest growing companies, making the 2021 AFR Fast100 list.
  • Orro was also named Fortinet’s APAC Partner of the Year 2021.
  • An opportunity to work with a supportive and passionate team to change the way Australian businesses connect, collaborate, and operate.
  • An opportunity to drive a pivotal function within a growing business at an exciting point in its history.
  • A competitive remuneration package.

We also support our staff and their loved ones in a variety of ways, including public holiday swaps to support family responsibilities and diversity with religious holidays.

Additionally, we give 3 x paid volunteer days, employee discounts, as well as access to our wellbeing platform providing exercise programs and food tips to help you reach your health and fitness goals!

How do I apply?

Submit your resume, including a cover letter through the link below. Your cover letter should be no longer than one page, explaining your suitability for the role.