Project Network Engineers – Network Services (Clark Philippines)


Project Network Engineers – Network Services (Clark Philippines)

We are looking for an enthusiastic Project Network Engineers to join our Network Services Group in Clark.

Orro has a supportive team-based culture that promotes personal initiative, self-sufficiency, and the ability to be hands-on with your work. You will be part of a highly motivated team, on a mission to create “future now” solutions that make it faster, simpler, and safer for people to access, store and share information – wherever, whenever and with whomever they want.

We Are Orro

Orro is an Australian technology success story with offices in Melbourne, Sydney, Perth, Brisbane and internationally in the Philippines and UK. Orro is a secure network and digital infrastructure provider trusted by some of Australia’s biggest brands to deliver them the future now, meeting the ever-changing needs of their markets, and our world.

We lead the industry in designing, building, and operating digital infrastructure – providing greater efficiency, performance, agility, and resilience. Our end-to-end solutions, including cloud, collaboration, cyber and data services, take the stress out of tech for more than 400 businesses and over 20 million Australians every day.

However, we never forget our job is to connect people, not machines. So, we take the time to get to know our clients and learn how they like to work. It means we understand not just what they need now, but what they’ll need next.

About the Role

As Projects Network Engineer, you will ensure timely and accurate compliance with company policies and procedures.

Your main responsibilities will include but are not limited to:

  • Contribute to the delivery of customer-specific projects to meet agreed implementation targets
  • Ability to manage priorities to ensure deadlines are met; and
  • Commitment to meet expected quality levels
  • High level of ongoing service delivery
  • Ensure effective communication levels and relationships are maintained internally and with customers.
  • An ongoing commitment to self-development and relevance of skill set; and
  • Pro-active engagement and innovation with customers to provide service improvement that has a positive business impact
  • Whilst your primary role is to focus on projects you may be called from time to time to assist with support related issues as such
  • Work with Orro Support staff based in Manila to respond, manage, and resolve support tickets for Orro customers.
  • Prioritise the resolution of tickets based on impact on customers and contracted service level agreements.
  • Communicate and seek guidance, where appropriate, with Orro Support and Professional Services teams to investigate and resolve support issues as they arise.
  • Always manage customer expectations in line with contractual requirements; and
  • Understand the products/solutions/technology and processes specific to Orro and how they are deployed and used by Orro customers.

We are looking for a well organised professional, with initiative, enthusiasm and a collaborative can-do attitude. You will have demonstrated the following skills, knowledge and experience:

Minimum Requirements:

  • Current CCNP/CCIP, higher certifications like CCIE and CCDA are desirable
  • 2 years of hands-on experience in the design and implementation of data networks within a service provider environment
  • 2 years of experience supporting data networks within a service provider environment

Preferred Experience:

  • Detailed understanding of Cisco router and switching features
  • Exposure to Brocade switching would be an advantage
  • Excellent design and implementation skills
  • Excellent diagnostics and resolution skills.
  • Excellent communication skills both written and oral
  • Contribute to a high powered and high output team
  • Capable of building long-term relationships with internal customers, staff, and suppliers.
  • Ability to meet tight deadlines and work under pressure
  • Highly organized with attention to detail
  • Exceptional written and verbal communication skills
  • Strong customer service ethic and focus
  • Self-motivation on and ability to work proactively in this busy environment
  • Previous experience in telecommunications would be highly advantageous

What’s in it for you?

Orro is an exciting Australian technology company, and we offer you:

  • An opportunity to work with a supportive and passionate team to change the way Australian businesses connect, collaborate and operate.
  • A competitive remuneration package.
  • An opportunity to drive a pivotal new function within a growing business at an exciting point in its history.
  • A range of employee benefits including: hybrid flexible working, 3 x paid volunteer days, public holiday leave swaps, paid parental and inclusive leave, employee discounts, wellbeing platform etc.
  • Opportunity for development career advancement as our business expands further.

How do I apply?

You are invited to submit your resume, including a cover letter through the link below. Your cover letter should be no longer than one page, explaining your suitability for the role.

Apply now

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