IT Project Consultant – Cloud Services Group

Career

IT Project Consultant – Cloud Services Group

We are looking for an experienced Project Engineer in our Cloud Services Group to join our growing team.

Orro has a supportive team-based culture in which team members are expected to be proactive, self-sufficient and hands on. You will be part of a highly motivated team of over-achievers responsible for the fast, efficient implementation of all customer projects on schedule and in budget following Project Procedure.

Who is Orro?

Orro is an Australian technology success story. A platform-enabled, secure network and digital infrastructure provider trusted by some of Australia’s biggest brands to deliver them the future now, meeting the ever-changing needs of their markets, and our world.

We lead the industry in designing, building and operating digital infrastructure – providing greater efficiency, performance, agility and resilience. Our end-to-end, platform-enabled solutions, including cloud, collaboration, cyber and data services, take the stress out of tech for more than 400 businesses every day.

However, we never forget our job is to connect people, not machines. Therefore, we take the time to get to know our clients and learn how they like to work. It means we understand not just what they need now, but what they’ll need next.

What is the role?

The successful applicant will be a flexible, team-focused self-starter who is intelligent and motivated to build a better network solution for tomorrow. You must have the ability to work under pressure, be a multi-tasker, and possess a creative edge for problem solving. This ole would also manage areas such as Server implementations, Workstation or large hardware / software rollouts, SaaS (Software/Service as a Service) rollout, HaaS (Hardware as a Service) rollout, Office relocations and Network deployment & migrations. The role includes but Is not limited to:

  • To provide clear and concise delivery of services in written and oral communication.
  • At all-times to provide responsive and focused delivery of services whilst maintaining professional standards in performance and conduct.
  • Ensure service standards are maintained through company policy adherence.
  • Develop team working practices to enhance the team capabilities.
  • Provide adaptable and analytical approach to problem solving and troubleshooting. Understanding the importance of escalation and the impact of problems on customer’s businesses.
  • Provide pro-active assistance to team members when required
  • Communicate to customer by keeping them informed of progress, notifying them of impending changes and agreed outages etc.
  • Maintain specific knowledge of the customer and how our services and products relate to their business strategy and goals

We are looking for a well organised professional, with initiative, enthusiasm and a collaborative can-do attitude. You will have minimum 3 years in Level 2 or higher support roles role and will have a good mix of the following skills, knowledge & experience:

  • Experience with Windows desktops, server environments and active directory.
  • Experience with M365, Gsuite, Azure, Workspace One and AWS is preferable
  • Experience in delivery of Managed Services solutions
  • Strong organisational, presentation and customer service skills
  • Extremely strong demonstrable knowledge of all Microsoft desktop operating systems.
  • Knowledge of networking concepts and server application functions.
  • Strong working knowledge of Microsoft Active Directory.
  • Analytical and logically thinker with creativity for solutions
  • Ability to buy into a team environment
  • Ability to multitask and adapt to changes quickly
  • Self-motivated with the ability to work in a fast moving environment
  • After hour work is required for this role

Why should you work for us?

Orro is an exciting Australian technology company, and we offer you:

  • An opportunity to join a rapidly growing national organisation
  • An opportunity to work with a supportive and passionate team to change the way Australian businesses connect, collaborate and operate
  • A competitive remuneration package
  • An opportunity to drive a pivotal function within a growing business at an exciting point in its history
  • A range of employee benefits including 3 x paid volunteer days, internet/mobile allowances, novated leasing, employee discounts, wellbeing platform etc.
  • Opportunity for career advancement as our business expands further

How do I apply?

You are invited to submit your resume, including a covering letter through the link below. Your covering letter should be no longer than one page, explaining your suitability for the role.

Apply now

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